Frequently asked questions
We understand that choosing fine jewelry is a significant decision, and we want to make the process as smooth as possible. Our Frequently Asked Questions (FAQs) section covers
For rings, use a sizing chart or get measured by a jeweler. Bracelets should be measured around the wrist with an extra 0.5-1 inch for comfort. Necklace lengths vary based on style preference, from chokers to long statement pieces.
We offer a lifetime warranty against manufacturing defects and accept returns/exchanges within 30 days if the item is unworn and in original packaging. Custom and engraved items are non-refundable, but we ensure satisfaction during the design phase.
Local orders are delivered within 3-5 business days, with express options available. International shipping takes 7-14 business days, depending on customs clearance. All shipments include tracking and insurance for secure delivery.